Refund Policy
We strive to provide the best possible service and customer satisfaction. However, we understand that there may be circumstances where you may wish to request a refund. Please read our refund policy carefully.
1. Subscription Fees:
a. Monthly Subscriptions: Refunds for monthly subscriptions are generally not available. If you experience any issues with our service, please contact our support team, and we will do our best to resolve the issue.
b. Annual Subscriptions: Refunds for annual subscriptions are available within the first 14 days of purchase. If you are not satisfied with our service within this period, you may request a refund by contacting our support team. After the 14-day period, refunds will not be issued, but you can cancel your subscription to prevent future charges.
2. How to Request a Refund:
To request a refund, please contact our customer support team at hello@atsfriendly.com with your subscription details and the reason for your request. We will review your request and get back to you within 5-7 business days.
3. Refund Processing:
If your refund request is approved, the refund will be processed to the original payment method used for the purchase. Please note that it may take 5-10 business days for the refund to appear on your statement, depending on your financial institution.
4. Non-Refundable Services:
Certain services and features may be non-refundable. This includes any one-time fees, credits purchased, or custom services provided. Please review the terms of the specific service at the time of purchase.
5. Changes to the Refund Policy:
ATSFriendly.com reserves the right to modify this refund policy at any time. Changes will be posted on this page, and the date of the latest revision will be indicated at the top of the policy.
Contact Us:
If you have any questions or concerns about our refund policy, please do not hesitate to contact our customer support team at hello@atsfriendly.com. We are here to help and ensure your experience with ATSFriendly.com is a positive one.